Bulk Uploads
How do I ensure employees' leave balances are automatically transferred when transferred between frequencies?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Employees' leave balances cannot be automatically transferred when they are transferred between frequencies, regardless of whether Leave Bucket Mapping has been ...
How to use the second additional date to govern long service leave and forfeiture date
Using the Second Additional Date for Long Service Leave and Forfeiture The system allows you to configure an additional date that can be used to govern leave start dates, long service leave, and forfeiture rules. Step 1: Configure the Additional Date ...
What is the purpose of the special leave type?
This feature is available on all Deel Local Payroll powered by payspace editions You can use the Special leave type if your company has a unique leave policy that is not accommodated by the existing leave types. Navigate > Config > Human Resources > ...
How do I configure a sick leave bucket?
This feature is available on all Deel Local Payroll powered by payspace payroll editions A sick leave bucket can be created on the Leave Scheme Parameters screen. Review each field description carefully to determine the information that must be ...
Why is an employees negative leave balance carried over to the next cycle when it should have been forfeited?
This feature is available on all Deel Local Payroll powered by payspace payroll editions A negative leave balance will not be forfeited and will be carried over to the next cycle by system design.
How do I reflect the Annual Carry Over leave balance on the PDF payslip?
This feature is available on all Deel Local Payroll powered by payspace payroll editions To show the Annual Leave Carry Over leave balance on the PDF Payslip, ensure that the below option is disabled on the Hide/Show Payslip Items screen. Navigate > ...
Can the "Due To Expire" message on the Leave Balances screen be removed for ESS users?
This feature is available on all Deel Local Payroll powered by payspace editions The "Due To Expire" message will display for all users by default if the leave parameters are setup with a forfeiture (Non-Accumulative) rule. Navigate > Bureau > Human ...
How the System Calculates Pro-Rated Leave on Engagement and Termination
This feature is available on all Deel Local Payroll powered by payspace payroll editions Should you want employees leave accrual to pro rata for new engagements or terminated employees you will need to activate the below option on your relevant leave ...
How do I adjust the balance of a special leave bucket?
This feature is available on all Deel Local Payroll powered by payspace payroll editions An employee's special leave bucket's balance can be modified by creating an adjustment on their Leave Adjustment screen. ensuring to select the special leave ...
Why am I unable to submit a leave application for a few hours?
This applies to all Deel Local Payroll powered by payspace payroll editions For example, the employee would like to apply for 2 hours of leave, however, the system automatically replaces the value with 4 hours. The hours will automatically change, ...
Why did a processed leave adjustment not adjust the employee's balance accordingly?
This applies to all Deel Local Payroll powered by payspace payroll editions If a processed leave adjustment did not increase/reduced/override the affected employee's leave balance, it may be that no payslip for the affected period was created.
Why are some days greyed out when selecting an end date in a leave application?
This applies to all Deel Local Payroll powered by payspace payroll editions Some days will be greyed out when selecting an end date in a leave application, depending on the number of days inserted in the the below advance option on the specified ...
Which run should I link a leave adjustment to in order to correct the balance of a closed run?
This applies to all Deel Local Payroll powered by payspace payroll editions For example, if an error is found in an employee’s April leave balance during May, and the April run is already closed, which run should the adjustment be linked to? The ...
How do I configure the system to prevent employees from viewing their balances for a specific leave type on ESS?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Disable the "display balance for ESS user?" advanced option for each applicable leave type to prevent employees from viewing their balances on ESS. Navigate > ...
Can an employee be linked to multiple leave schemes with the same effective date?
This feature is available on all Deel Local Payroll powered by payspace payroll editions No, employees cannot be linked to multiple leave schemes with the same effective date. The following error will be received: Ensure that each leave scheme has ...
Can I customise the leave forfeiture notification message?
This feature is available on all Deel Local Payroll powered by payspace editions No, the system currently does not support customisation of the leave forfeiture notification message.
Why am I receiving the leave error "The number of days is bigger than the 0.5 partial days allowed for this period"?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Users will receive the error: "The number of days is bigger than the 0.5 partial days allowed for this period" when a 0.5-day leave application already exists ...
Why does the system show an error stating that an employee is not linked to a leave scheme after being transferred to a different company in the group?
This error occurs because the effective date of the leave scheme is set to a future date instead of the date on which the employee is transferred. Since the leave screens operate in real time, the system only recognizes leave scheme linkages that are ...
Can leave applications that were submitted after the cutoff date, be changed to reflect in the current open run?
This applies to the Premier and Master payroll edition. No, if leave applications were submitted and approved after the cutoff date specified for the run, they will be processed in the following run and the processing thereof can not be changed.
Is it possible to pause an employee’s leave accrual?
This feature is available on all Deel Local Payroll powered by payspace payroll editions No, leave accrual cannot be paused for an individual employee without affecting all employees linked to the leave scheme. Leave accrual is set at the company ...
How do I resolve the "selected effective date is before the effective dates of any of the leave types in this leave scheme" error when linking an employee to a leave scheme?
This applies to all PaySpace editions To avoid this error, it is recommended that the effective date on each leave bucket is backdated as far back as 1950. Navigate > Config > Human Resources > Leave Administration > Leave Scheme Parameters
Can the system flag the number of days applied for a specified leave bucket to require additional authorisation?
This applies to all PaySpace editions No, the system does not have an option to automatically flag when an employee applies for a specific number of leave days. However, on the Leave Setup screen, there are an advance options to set a limit for leave ...
How can I configure a leave type to prorate leave accrual for the month of engagement or termination?
This feature is available on Premier and Master editions Navigate > Config > Human Resources > Leave Administration > Leave Scheme Parameters Step 1: Select to "Edit" the applicable leave type. Step 2: Expand the "advanced options" section. Step 3: ...
How do I remove a Leave Scheme from an employee who should no longer accrue leave?
This feature is available on all PaySpace editions Once a Leave Scheme is assigned to an employee and leave transactions have been recorded, the Leave Scheme can no longer be deleted. A new Leave Scheme that accrues zero days should be created and ...
How does the "include pending leave applications in projected balance calculation" leave setting work?
This feature is available on Premier and Master editions By default, only approved future leave applications are factored into the projected leave balance when an employee submits a leave request via ESS, or when a company level user processes a ...
Why am I receiving a leave error: "Leave value exceeds maximum allowed value for period.", when uploading leave applications via the Bulk Actions screen?
This feature is available on all Deel Local Payroll powered by payspace payroll editions If leave applications are submitted via Bulk Actions and consecutive days are recorded across multiple Bulk Action sheets as separate one-day applications, the ...
How do I determine when an employee's leave cycle starts?
This feature is available on all PaySpace editions An employee's leave cycle start date can be viewed on the Leave Balances screen. Navigate > Employee > Leave > Leave Balances Important The leave cycle start date will only reflect if the Leave ...
How can the system be configured so that future dated leave applications will be reduced from the period's leave balance that it will be taken?
This feature is available on all PaySpace editions To have future dated leave applications reduced from the period's leave balance that it will be taken, disable the "Force employee's leave balance to reduce in current period rather than start date ...
Can Leave Schemes be backdated on employee level?
This feature is available on all PaySpace editions If an employee is linked to a Leave Scheme months after their onboarding, and the Effective Date of the Leave Scheme is backdated, this will not initiate an accrual for payroll runs that have already ...
Why am I receiving the "Employee not linked to a leave scheme" error when the employee is linked to a leave scheme?
This feature is available on all Deel Local Payroll powered by payspace payroll editions The below error will appear if the effective date inserted for the leave scheme record is future dated. Navigate > Employee > Leave > Leave Setup The employee ...
How do I configure the system to allow employees to specify the number of hours when submitting a leave application?
This feature is available on all PaySpace editions. To allow employees to specify the number of hours when submitting a leave application, enable the below settings. Navigate > Config > Human Resources > Leave Administration > Leave Settings > ...
When should I select "per Month" versus "Upfront" when defining yearly leave accrual rules?
This feature is available on all PaySpace editions. The choice between "per Month" and "Upfront" annual leave accrual rules depends on the company's leave policy and how they prefer to manage leave balances. Navigate > Configuration > Human Resources ...
How do I configure the employee leave entitlement feature?
This feature is available on all Deel Local Payroll powered by payspace payroll editions This feature provides users the flexibility to configure leave entitlement on employee level without having to create multiple leave schemes on company level for ...
When creating a leave adjustment, does enabling the "Override balance with selected 'No. Days' checkbox affect the employee's opening or closing balance?
This feature is available on all PaySpace editions. If the "Override balance with selected 'No. Days' " checkbox is enabled when creating a leave adjustment on the employee's Leave Adjustments screen or via the Bulk Actions screen, the value entered ...
How do I configure a leave scheme parameter to accrue on each Fortnightly or Weekly Run?
This feature is available on all Deel Local Payroll powered by payspace editions When an employee accrues leave in a weekly or fortnightly run, the system makes use of the Basic Pay component to determine the hours worked for hours accrued. Example | ...
Why am I receiving the leave error: "The application cannot be saved as the leave balance is less than the allowed minimum"? when the leave bucket has been configured to go into a negative?
This feature is available on all Deel Local Payroll powered by payspace payroll editions When submitting a leave application, a user may receive the error message: "The application cannot be saved as the leave balance is less than the allowed ...
How do I setup a religious leave scheme parameter?
This feature is available on all Deel Local Payroll powered by payspace editions Make use of the following steps to create a religious leave parameter. Navigate > Configuration > Human Resources > Leave Administration > Leave Scheme Parameters ...
Leave | Maintaining Public Holidays
Overview The Public Holidays feature allows users to maintain public holidays at different levels, providing more flexibility and control over holiday configurations on company level. The feature includes two screens: Public Holidays Categories and ...
Why would employees receive error message: "No workflow found." when applying for leave or claims?
This feature is available on all Deel Local Payroll powered by payspace editions There are a number of reasons why an employee would receive the "No workflow found." error message. The error may be a result of the below: The employee does not have a ...
Which payroll edition of PaySpace do I need to be on in order to access the "advanced options" settings on the Leave Scheme Parameters screen?
To ensure the settings under "advanced options" on the Leave Scheme Parameters screen are displayed, companies have to be on the Premier or Master payroll edition. Navigate > Configuration > Human Resources > Leave Administration > Leave Scheme ...
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