Why would employees receive an error message: "No approvers found to approve this workflow" when applying for leave or claims?
This feature is available on all PaySpace editions
There are a number of reasons why an employee would receive the "No approvers found to approve this workflow." error message.
- No directly reports to person loaded on the Position screen.
- The directly reports to person/approver does not have an active position record.
- The approver does not have an email address on their Basic Profile screen and is not registered for ESS.
- The approver is not active on the system.
- If the company is using the Advanced Workflow module, verify whether the employee has a workflow setup for leave applications, claims, employee requests.
- Verify if the approver is linked to a Workflow Role.
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