Why is an employee's leave balance not displaying even though they are linked to a leave scheme?

This feature is available on all Deel Local Payroll powered by payspace editions

Leave will not accrue on the Leave Balances screen if the affected employee does not have a payslip for affected period. Check the Edit Payslip screen to verify.

      Navigate > Employee > Payroll Processing > Edit Payslip 

      

Additionally, leave balances will not display if the effective date on the employee's Leave Setup screen is set to a future date.

      Navigate > Employee > Leave > Setup

      

• Related Articles

• Why would a user receive a pickle error: "Oops! Something went wrong."?, when accessing an employee's Leave Balance screen, who was onboarded early.

  This applies to all PaySpace editions. Users will receive a pickle error when accessing an employee's Leave Balances screen if the record/profile was created before their employment date is realised. Navigate > Employee > Leave > Balances The error ...

• Why am I receiving the "Employee not linked to a leave scheme" error when the employee is linked to a leave scheme?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions The below error will appear if the effective date inserted for the leave scheme record is future dated. Navigate > Employee > Leave > Leave Setup The employee ...

• When attaching employees to a new leave scheme setup, why are balances defaulting to zero?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions If a new leave type is created under an existing leave scheme in the middle of a cycle, it will pull through to the employees' Leave Balances screen, however, ...

• Leave | The Leave Setup screen

  Overview The Leave Setup Screen displays the leave scheme that the employee is linked to. A history of records will accumulate on the screen, should the employee change between leave schemes. Edition This feature is available on all Deel Local ...

• Leave | Adding a Leave Scheme

  About Leave Administration allows you to apply the company’s leave policy on the payroll by creating Leave Schemes. Each Leave Scheme specifies the types of leave available to the employee, for example annual, sick, study or family responsibility ...