When attaching employees to a new leave scheme setup, why are balances defaulting to zero?
This feature is available on all PaySpace editions
If a new leave type is created under an existing leave scheme in the middle of a cycle, it will pull through to the employees' Leave Balances screen, however, the leave balance will be zero (for instance, a Special Leave type was added to an existing Standard Leave Scheme setup).
The new leave type's balance/accrual will only take effect once the new leave cycle begins.
Navigate > Config > Human Resources > Leave Administration > Leave Scheme Parameters
A leave adjustment may be processed to correct the employee's leave balance.
Related FAQ
Related Articles
Why are certain leave type balances reflected as zero when no adjustments or applications have been made, and the system immediately forfeits any changes made to correct them?
This applies to the Premier and Master payroll edition. If certain Leave Type balances are reflected as 0.00 on the employees' Leave Balances screen, it may be that the affected Leave Type balance has been configured to not exceed 0.00. Navigate > ...Why is a saved leave adjustment not visible on the Leave Balances screen?
This applies to the Premier and Master payroll editions. A leave adjustment will not be visible under the related leave type on the Leave Balances screen because the balance was capped, and the adjustment exceeded the cap. When any leave type's ...How to determine why an employee's leave balance is incorrect?
This feature is available on all PaySpace editions Use the following steps to determine why an employee's leave balance is incorrect: Step 1: Confirm to which Leave Scheme the affected employee has been linked. Navigate > Employee > Leave > Setup ...How do I link an employee to a new leave scheme while keeping the previous leave scheme's historical data?
Before making the necessary leave adjustments and linking employees to the new leave scheme that is required, you will need to download the Leave Balances report to view the employee's leave balances on the current leave scheme. An employee can be ...How do I configure the Leave Scheme Parameters screen, after a Leave Scheme has been created?
This feature is available on all PaySpace editions. Once a Leave Scheme is created, leave buckets can be created and linked to it on the Leave Scheme Parameters screen. Read each field's description carefully, to discern what information is required ...