Why would a user receive a pickle error: "Oops! Something went wrong."?, when accessing an employee's Leave Balance screen, who was onboarded early.
Users will receive a pickle error when accessing an employee's Leave Balances screen if the record/profile was created before their employment date is realised.
Navigate > Employee > Leave > Balances
The error will clear, and users will be able to access the affected employee's Leave Balances screen, once their employment and leave setup effective dates are realised, and a payslip has been generated.
Related FAQ
Related Articles
Why is an employee’s leave balance not reflected but is linked to a leave scheme?
Leave will not accrue and reflect on the Leave Balances screen if the affected employee does not have a payslip for the current period (e.g. April). Navigate > Employee > Payroll Processing > Edit Payslip Furthermore, leave balances will not reflect ...The Leave Balances Screen
About The Leave Balances Screen hosts the details of the employee’s leave entitlement including the leave accrual, leave balance and when the leave is due to expire. Edition This feature is available on all PaySpace editions. Navigation Path Navigate ...The Tax Profile Screen
About The Employee Tax Profile Screen stores information relating to the employee’s tax calculation. A history of tax records will accumulate at the bottom of the Employee Tax Profile Screen, should an employee be terminated and re-instated starting ...How do I resolve the error "Termination date cannot be in a previous tax year"?
The error message will display if an employee has a payslip attached to their record in the current tax year and their termination date is in the previous tax year. Step 1: Untick the Pay Package Automatically tick on the employee's Pay Rate Details ...How do I view employees' leave balances?
The Balances screen stores an employee's leave balance per leave type. Each leave type section can be expanded to view its balance and other related information. Important! An employee's leave balance will not be displayed if a payslip for the ...