Why does the screen keep loading when I try to add a personal medical aid component to an employee's Recurring Payroll Components screen?

This feature is available on all Deel Local Payroll powered by payspace payroll editions

The Recurring Payroll Components screen will keep loading when attempting to link an employee's Personal Medical Aid if the employer contributes 100% to the scheme.

      Navigate > Config > Payroll > Administer Payroll Funds > Medical Aid Setup

       

To resolve the issue, ensure that the employer contributing percentage is set to 0.00.

      Navigate > Employee > Payroll Processing > Recurring Payroll Components > Personals

       

      

• Related Articles

• How do I add a personal Medical Aid scheme to an employee's record?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions A Medical Aid contribution paid in the employee's personal capacity can be recorded on their payslip. Step 1: Create the Medical Aid Personal component on ...

• Payroll Funds | Medical Aid Scheme Setup

  Overview A variety of Medical Aid Schemes are available to choose from on the Medical Aid Setup screen. You can select and configure the relevant scheme according to the company’s requirements. The Medical Aid Scheme needs to be configured before the ...

• How do I set up the Medical Aid components?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions After setting up the Medical Aid Scheme, the Employer Contribution and Employee Deduction components must be created on company level before an employee can be ...

• Why do I receive the error "Cannot have multiple active medical aid components of the same type, please delete existing before adding a new one" when attempting to add the Medical Aid deduction component?

  This feature is available on all PaySpace editions The error occurs because the employee has a Personal Medical Aid listed under the Personals Payslip Action on the Recurring Payroll Components screen. An employee cannot have both a Medical Aid ...

• How do I add the Medical Aid Savings component to an employee record?

  This feature is available on all PaySpace editions. Medical Aid Savings is a component that forms part of a number of medical aid options. The Medical Aid Savings contains a percentage of the annual medical scheme contribution which is held in a ...