Why do I receive the error "Cannot have multiple active medical aid components of the same type, please delete existing before adding a new one" when attempting to add the Medical Aid deduction component?
This feature is available on all PaySpace editions
The error occurs because the employee has a Personal Medical Aid listed under the Personals Payslip Action on the Recurring Payroll Components screen. An employee cannot have both a Medical Aid deduction and a Personal Medical Aid contribution simultaneously.