Where do I send my proof of payment for my PaySpace subscription?

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• How do I cancel my PaySpace subscription?

  To cancel your PaySpace subscription, complete and send the attached form to the Cancellations department at cancellations@payspace.com. Related FAQ How do I deactivate a company?

• How can I obtain a copy of PaySpace's banking details?

  To obtain PaySpace's banking details, contact the Finance department at finance@payspace.com.

• How do I access a company's billing and payment transaction history?

  This feature is available on the Premier and Master edition. A company's billing and payment transaction history can be viewed on the Invoice and Receipts screen. Transaction history will display for every month the company has been registered on the ...

• How do I create a custom salary payment file?

  This feature is available on all PaySpace editions. A custom salary payment file will need to be created for you and is a billable service. Contact the Professional Services department at consulting@payspace.com for further assistance.

• Why am I unable to download the Salary Payment file for a specific run?

  This applies to all PaySpace editions. The run needs to be in a "Closed " status in order to download the Salary Payment file. Navigate > Payroll Cycle > Payslip Pay Dates Retrieve the Salary Payment file for the month. Navigate > Reports > Salary ...