How do I reassign a claim to a different manager for approval?
This applies to the Premier and Master payroll edition.
Claims and other workflow items (leave, employee requests and evaluations) can be reassigned or deleted from a user's inbox on the Inbox Management screen.
Navigate > Employee > Other > Inbox Management
Search for the employee to which the Item needs to be reassigned and select the employee.
The claim will then reflect in the employees inbox to whom it was reassigned.
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How do I reassign or delete any workflow items in a user's inbox?
This feature is available on all PaySpace editions. Workflow items (leave, claims, employee requests and evaluations) can be reassigned or deleted from a user's inbox on the Inbox Management screen. Navigate > Employee > Other > Inbox Management
What is the function of the Inbox Management screen?
This feature is available on all PaySpace editions. The Inbox Management screen reflects employees' Leave Applications, Claims or Employee Requests, or Performance Evaluations that have been sent for approval. View on company level: Navigate > ...
Basic Settings | Creating a Workflow Path
Overview The Workflow Configuration Screen allows you to create rules for workflow items to move through a defined number of approval steps. Workflows can be setup for Claims, Commissions, Employee Request and/or Leave. Edition This feature is ...
Can a workflow path be setup per claim component?
This applies to the Premier and Master payroll edition. No. A workflow path can not be defined per claim component. The system allows workflow paths to be created, based on workflow role, region or security role, for which all claims will follow ...
Why is an MSS user with subordinates unable to reassign their inbox items?
Enable the "Remove ESS permissions and default to company-level permissions to allow company-level users to edit their own profiles" checkbox on the Security Setings screen. in order for an MSS User to have the ability to reassign inbox item. ...