How do I configure Pacey Message Templates to send to employees via Bulk Actions?
This feature is available on the Master edition.
To ensure that businesses do not use WhatsApp for randomly spamming its users, WhatsApp does not allow businesses to send out just any arbitrary message to its users. They only allow a “Business Template Message” that they have approved, to be sent. This is why PaySpace only offers a few select template options for sending out structured messages to employees, namely, that the employee’s payslip for a period is ready and that Pacey is available as an ESS channel for new customers.
We have now included the ability to communicate a custom message to employees. The employee will be sent the following structured message to invite them to read the actual announcement, if they choose, by tapping on a “Read Announcement” button within WhatsApp, as per the following screenshot.
Navigate > Bulk Actions
Download, complete and upload the MS Excel template sheet.
Note! There is currently 3 message template options available.
Welcome to Pacey: When the message template is a WhatsApp message will be sent to specified employees informing them that Pacey is available for use.
Payslip Ready: When the message template is uploaded a WhatsApp message will be sent to specified employees informing them that their payslip is ready.
Announcement: The employee will be sent a structured message to invite them to read the announcement
Note! The Announcement Feature is only available on the Master edition of PaySpace as the feature requires that a Custom Form be set up where the user can capture the message they wish to send out, the other message templates is available for customers who has a Pacey license.
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