How do I configure a workflow path if a user is both a company level and ESS user?
Should a user have both payroll access and an ESS profile, the system will not apply the ESS security role workflow path when the employee submits inbox items, the system will apply their company level permissions.
A workflow path based on the company level user profile’s security role will have to be created.
Note!
Should the company level user not be linked to a security role, a workflow role may be created for the user where the respective workflow path would be applied.
Related FAQ
Navigate > Configuration > Security > Security > User Profiles
Navigate > Configuration > Basic Settings > Company Settings > Workflow Configuration