How do I configure a claim workflow path?
The system only allows one workflow path to be created for all claim components configured, based on workflow role, region or security role, for which all claims will follow accordingly.
Step 1: Configure the Claim Component Settings screen.
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Step 2: Create
the workflow on the Workflow Configuration screen
Configuration > Basic Settings > Company Settings > Workflow Configuration
Note!
If the next approver is not linked to a security role (as in the above screenshot), the can be linked to a workflow role and the workflow configuration can be adjusted accordingly.
Related FAQ
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