Do employees have to register for ESS again if their email address is updated on the system?

• Related Articles

• ESS | Employee Self Service

  Overview The Employee Self Service (ESS) feature allows the registered employee to log in as a user and access screens that are relevant to them. Edition This feature is available on the PaySpace editions. Details System configurations that have to ...

• What system configurations have to be set up before employees can register for ESS?

  Before employees can register for Employee Self Service (ESS), ensure that the following company level configurations are set up. All employee must have: an active email address in the "Email Address" field, under the Contact Details section of the ...

• Why is an employee's valid email address reflecting as "invalid" on their Basic Profile screen?

  The system has been enhanced with a visual validation mechanism that displays the validity of an email address inserted on the Basic Information screen. Navigate > Employee > Basic Information > Basic Profile > Contact Details The system will run the ...

• Why is the employee not receiving their ESS registration email?

  An employee may not be receiving their ESS Registration email because their email address has not passed the email validation process. The following steps may be followed: Step 1: Verify if the affected user's email address has passed or failed the ...

• How can I configure the system to allow a new employee to use the same email address to access their ESS and company level user profile?

  Make use of the following steps to configure the system so that a newly added employee can use one email address as a company level and ESS user. Step 1: Capture the user as an employee on the system and capture an email address on the Contact ...