Zambia | Important Notification: NAPSA to Launch New iCARE System on 16th June 2025

Zambia | Important Notification: NAPSA to Launch New iCARE System on 16th June 2025

NAPSA has issued an official notification regarding the launch of its new digital platform, iCARE, which is scheduled to go live on Monday, 16th June 2025. This new system will replace the existing eNAPSA platform and is expected to significantly enhance user experience, processing speed, and service delivery.

Please note that we are currently in communication with NAPSA and are awaiting further clarification on how this transition will impact monthly submissions. We will keep you updated as soon as we receive more information.

In the meantime, we strongly encourage you to read the attached notification from NAPSA for full details on the upcoming changes and recommended preparatory actions.