Why would an employee's IT3(a) be blank when it is generated?

This feature is available on all Deel Local Payroll powered by payspace editions

An employee's IT3(a) may be blank when generated because they have no pay rate captured for the period.

 Navigate > Employee > Payroll Results > Tax Certificates / Historical Drill Down

 

Ensure at least one of the employee's pay rate records on the Pay Rate Details screen is within the period for which the IT3(a) needs to be downloaded. 

      Navigate > Employee > Payroll Processing > Pay Rate Details > History 

  

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