How do I correct e@syFile™ error: "Employer Information: Employer Contact Person: Cell No (2040) contains the following invalid characters ('+')"?
If the number captured in the Mobile Number field under the Contact Details tab on the Basic Company Information screen, contains an invalid character, it will result in the "Employer Information: Employer Contact Person: Cell No (2040) contains the following invalid characters ('+')" e@syFile™ error.
Navigate > Config > Basic Settings > Company Settings > Basic Company Information > Contact Details
Correct the error by updating the company contact person's number.
Please take note of the following guidelines when completing a telephone number on the payroll.
- No spaces are allowed
- Only numerical values are allowed.
- The number should at least be 10 characters long.
- + is not allowed.
- National numbers must start with a 0.
- International numbers must start with a 00.
Related Articles
How do I correct e@syFile™ error: "Employer Information: Employer Contact Person: Cell No (2040) contains the following invalid characters ('+')"?
If the number captured in the Mobile Number field under the Contact Details tab on the Basic Company Information screen, contains an invalid character, it will result in the "Employer Information: Employer Contact Person: Cell No (2040) contains the ...How do I correct e@syFile™ error: "Employee Address Details - Residential: Street/Name (3214) contains the following invalid characters (' ')."?
e@syFile™ error: "Employee Address Details - Residential: Street/Name (3214) contains the following invalid characters (' ')." will display if the affected employee's residential street address has a space at the end of the street name. Ensure that ...How do I correct e@syFile™ error: "Employee Address Details - Residential: Street/Name (3214) contains the following invalid characters (' ')."?
e@syFile™ error: "Employee Address Details - Residential: Street/Name (3214) contains the following invalid characters (' ')." will display if the affected employee's residential street address has a space at the end of the street name. Ensure that ...How do I correct e@syFile™ error: "Employee contact email (3125) invalid character in email address"?
If the number captured in the Email Address field under the Contact Details tab on the employee's Basic Profile screen, contains an invalid character, it will result in the "Employee contact email 3125, invalid character in email address"e@syFile™ ...How do I correct e@syFile™ error: "Employee contact email (3125) invalid character in email address"?
If the number captured in the Email Address field under the Contact Details tab on the employee's Basic Profile screen, contains an invalid character, it will result in the "Employee contact email 3125, invalid character in email address"e@syFile™ ...