How do I correct e@syFile™ error: "Identity number (3060) contains the following invalid characters"?
e@syFile™ error: "Identity number (3060) contains the following invalid characters" will be displayed if an employee's passport or work permit number has been captured and their identity type has been selected as "Identity" instead of "work permit /Passport" on the employee's Tax Profile screen.
To correct the error change the Identification type to "work permit/passport number"
Navigate > Employee > Basic Information > Tax Profile > Idenification
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