How do I correct e@syFile™ error: Identity number (3060) contains the following invalid characters?
e@syFile™ error: 'Identity number (3060) contains the following invalid characters' will display if an employee's passport or work permit number has been captured and their Identity Type has been selected as 'Identity' instead of 'Work Permit / Passport' on the Tax Profile screen.
To resolve the error, change the Identification type to 'Work Permit / Passport '
Navigate > Employee > Basic Information > Tax Profile
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