How do I correct e@syFile™ error: "Employee contact email (3125) invalid character in email address"?
If the number captured in the Email Address field under the Contact Details tab on the employee's Basic Profile screen, contains an invalid character, it will result in the "Employee contact email 3125, invalid character in email address"e@syFile™ error.
Navigate > Employee > Basic Information > Basic Profile > Contact Details
In accordance with the SARS BRS document, the following characters are not allowed:
- Open bracket (
- Closed bracket )
- Backslash \
- Inverted commas “
- Pipe |
- Percentage %
- The first and last character MUST NOT be a special character;
- Special characters cannot appear consecutively two or more times
- Address must contain only one @ sign
- Address must contain a domain indicated by a dot (.)
- Domain portion of the address must be positioned to the right of the @ sign.
- The @ sign must not be followed by a dot (.)
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