This error message occurs when an employee's profile is in an "inactive" status and needs to be made "Active" and a password reset is required. The new token is only valid for 20 minutes after the employee clicks on the reset password link otherwise ...
In order for an employee to reset their password they will have to navigate to the login screen and select the reset password link. Once they select the link, they will be prompted to capture their email address as well as verify they are not a ...
About All users,including employees, administrators, managers and business partners, access the system through a secure login page. Login details are allocated during the initial registration. Please note: Click on any image in the article to ...
Navigate to Employee > Basic Information > Basic Profile to check if the Email Address loaded is valid. Check the spam or junk emails folder. Log a ticket with Support@payspace.com