Why am I receiving an "Invalid Token" error when trying to reset my password?
This feature is available on all PaySpace editions
If a user does not log into the system to reset their password within two hours, they will need to reinitiate the Reset Password option on the Login screen to create a new password.
![](https://support.payspace.com/galleryDocuments/edbsn43fae138750aadcf0828590e897da7270b6cde0d0a81cac4707a53d215206ede52013c4fc759c7a968e93d9179d1161e?inline=true)
![](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png)
Important!
Once you receive the Password Reset email, the process has to be completed within two hours to prevent the error from appearing.