Why am I receiving an "Invalid Token" error when trying to reset my password?
This feature is available on all Deel Local Payroll powered by payspace editions
If a user does not log into the system to reset their password within two hours, they will need to reinitiate the Reset Password option on the Login screen to create a new password.
Related FAQs
Related Articles
Why do I receive an "Incorrect Token ID" error when resetting my password?
This feature is available on all PaySpace editions This error message indicates that the status of a user's profile/account was reactivated, and a password reset process was initiated. However, the user failed to login into PaySpace within 20 ...Why would a user not receive their password reset email?
This feature is available on all Deel Local Payroll powered by payspace editions A user may not be receiving their Password Reset email due to the below possible reasons: Verify if the affected user's email address has passed or failed the validation ...How can a user reset their password?
This feature is available on all Deel Local Payroll powered by payspace payroll editions To reset a password, navigate to the login screen and select the Reset password and Submit buttons after inserting the user's email address. A link will be sent ...Why is an employee's valid email address reflecting as "invalid" on their Basic Profile screen?
This feature is available on all PaySpace editions The system has been enhanced with a visual validation mechanism that displays the validity of an email address inserted on the Basic Information screen. Navigate > Employee > Basic Information > ...Why are users prompted to reset their password every time they log in?
This feature is available on all PaySpace editions If the "password expiry period" setting is enabled to indicate the password expiry period as 1, the user will be prompted to reset their password when logging in every day as the password expires ...