Canada | Why is WCB not calculating on an employee's payslip?
The Workers Compensation (WCB) amount will not reflect on a payslip if the setup has not been completed or if any blank spaces are included in the Workers Compensation Library setup. The below steps can be checked to have WCB reflect on the payslip.
Step 1: If WCB should calculate on the employees' payslips regardless of if the Regular Pay component is processed or not, ensure the below setting is activated on the component.
Navigate > Configuration > Payroll > Payroll Config > Payroll Components > advanced options
Step 2: Ensure there are no blank spaces in the fields for Workers Compensation Library and Workers Compensation Setup. Once the blank spaces are removed, re-save the employee's Position screen.
Navigate > Config > Basic Settings > Company Settings > Basic Company Information
Step 3: Ensure the component has been added to the employee's Recurring Payroll Components.
Navigate > Employee > Payroll Processing > Recurring Payroll Components > Company Contributions
Step 4: Ensure that the employee has been linked to the relevant Workers Compensation Classification on the Position screen.
Navigate > Employee > Basic Information > Position > Statutory Fields
Step 5: Check if the employee has reached the Workers Compensation Income limit for the Province of Employment on the Tax Certificate/Historical Drill Down screen.
Navigate > Employee > Payroll Results > Tax Certificate/Historical Drill Down
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