Why is the EMP201 report returning blank?

Why is the EMP201 report returning blank?

This applies to all PaySpace editions.

The EMP201 report will return blank if any of the following conditions are met:
  1. The SARS contact person last name and first name on the company's Basic Information screen: Statutory Fields tab have not been completed.
                  Navigate > Configuration > Basic Settings > Company Settings > Basic Company Information > Statutory Fields

                  
  1. If a Business Partner level user does not have access to the relevant frequency within the company to extract the report, they need to be selected on the User Profile screen.
                  Navigate > Configuration > Security > Security > User Profile

                     
  1. Also check that no organisation units have been selected on the EMP201 report parameters screen.
                   Navigate > Reports > Reports > Nextgen > Legislative