Why is an employee's Basic Pay component not recalculating on the payslip when a new Pay Rate record has been inserted?

This applies to all PaySpace editions.

If there is a manual payslip inserted for an employee and a new Pay Rate record inserted thereafter, the payslip will continue to reference the previous pay rate.

To correct this on the employee's payslip, click on the "bin" icon against the Basic Pay component under the Allowance section.

      Navigate > Employee > Payroll Processing > Edit Payslip

      

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