Why are a users prompted to reset their password every time they log in?

If the "password expiry period" setting is enabled to indicate the password expiry period as 1, the user will be prompted to reset their password when logging in every day as the password expires every one day.

      Navigate > Configuration > Basic Settings > Company Settings > Basic Company Information > General

      

Note!

      This setting will affect every company within the group.

• Related Articles

• Security | Login

  Overview All Users, including Administrators, Business Partners, Employees and Managers access the system through the same login path: www.payspace.com Select Login to be directed to a secure Login Page. You will be allocated login details during the ...

• How can a user reset their password?

  To reset a password, navigate to the login screen and select the "Reset password" and "Submit" buttons after inserting the user's email address. Important! Ensure that the email address inserted is the same as the one captured on their Basic Profile ...

• Basic Company Information | Grouping Companies

  Overview When a new company is created, the system automatically generates a company group (i.e., a parent container) in the backend. The name of the group that a company belongs to will be displayed under the "Group Action" section above the ...

• Why am I receiving an "Invalid Token" error when trying to reset my password?

  If a user does not log into the system to reset their password within two hours, they will need to reinitiate the Reset Password option on the Login screen to create a new password. Important! Once you receive the Password Reset email, the process ...

• How do I configure the system to allow user passwords to expire after a certain period?

  By default, the system does not allow passwords to expire. The "password expiry period" setting can be enabled, where the number of days can be specified, which will enforce a regular change of passwords in conjunction with the Security module. ...