United Kingdom | How To Check A Full Payment Submission Status

When a Full Payment submission is processed, the file can fail to be successfully submitted and one of the status of the failure of submission can be "Successful submission but failed to cleanup" .

The status can be viewed on the RTI submitted events screen, to view the status of the event click on the eye icon of the respective event under ""Actions as indicated below:

      

Once opened, scroll to the submission tab at the bottom of the screen and click on the three dots indicated below by the cursor and click on "Batch Results" 

      

On the Batch results, the cause of the submission failure will be provided next to the line "Authentication Failure":

      

      

• Related Articles

• United Kingdom | Full Payment Submission User Credentials Failed Validation

  A Full Payment Submission may fail if the user credentials do not pass validation. To resolve this issue, users should ensure that their company credentials are correctly entered on the RTI dashboard admin screen. Once the correct credentials are ...

• Why would a Full Payment Submission fail validation?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions A Full Payment Submission may fail if the users' credentials do not pass validation. To resolve this issue, users should ensure that their company credentials ...

• How do I generate the Full Payment Submission report?

  The Full Payment Submission (FPS) report is submitted to the HMRC each time an employer pays their employees, to calculate their employer liability. The report contains details about employee payments, such as salaries and deductions, and should be ...

• United Kingdom Product User Guide

  To aid our users in the understanding and application of compliance in UK, PaySpace has released an external Product User Guide. This is a "How to guide" to follow during company implementations, company maintenance, and for general support queries.

• What format should be used when capturing an address on employee level?

  Addresses in the United Kingdom should be captured using the Street Name / Address 1 and Suburb / Address 2 as the Full Payment Submission (FPS) requires addresses to be broken down into at least two elements. The post code format is a maximum length ...