Payroll Processing | Run Errors

Payroll Processing | Run Errors

About

Run errors are conditions that need to be fulfilled before a run will close, either automatically or manually, for example a payslip record displaying a negative net pay.


Edition

This feature is available on all PaySpace editions.

Accessing Run Errors

You can access run errors from the Title Bar from the Landing Page.  The icon will only reflect if there are run errors on the payroll.

Run Error Icon


An example of a Run Error Notification, you can access this notification by clicking the Run Error Icon


Note! To navigate to the employees profile where the run error occurred click on the run error.

The Employee's Public Profile



Run Error E-mail Notification Activation

An e-mail notification can be activated from the Reminder Contact Details Screen.  Once activated, reminders will be sent daily if the company has encountered any run errors for Open Runs.

Navigate > Config > Basic Settings > Company Settings > Reminder Contact Details


The Reminder Contact Details Screen


An example of a Run Error e-mail notification