Is data encrypted at rest and during transport?
This applies to all PaySpace editions.
All customer data is stored in South Africa and Europe (DR) and is encrypted at rest.
PaySpace is powered by a single instance, multi-tenant architecture, in which all users and applications share a single, common infrastructure i.e. database and code base, but is logically and unique separated for each customer. Authorisation and security policies ensure that each customer’s data is kept separate from that of other customers using a TenantID, which associates each record across multiple tables with an individual tenant.
All data sent to or from PaySpace services is encrypted in transit using 256-bit encryption or greater.
Our API and application endpoints are TLS/SSL only and score an “A+” rating on SSL Labs’ tests. This means we only use strong cipher suites and have features such as HSTS and Perfect Forward Secrecy fully enabled.
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Can a customer's database be accessed by another customer?
This applies to all PaySpace editions. No. PaySpace is powered by a single instance, multi-tenant architecture, in which all users and applications share a single, common infrastructure i.e. database and code base, but is logically and uniquely ...
Why is financial data duplicated on reports?
This applies to all PaySpace editions. Financial data may be duplicating on reports because the affected employee/s have duplicate tax records on their Tax Profile screen. Delete the duplicate tax profile with the same date as the current tax profile ...
Is the data in Report Writer tool real time or scheduled?
This feature is available on the Master payroll edition. The Report Writer module pulls information from the API’s. The data displayed is real time information from the system. Related FAQ: What data is available in the Report Writer tool?
Which report can be generated that will systematically contain employees' non-financial data?
This report is available on all PaySpace editions. Employees' non-financial data can be analysed on the Dynamic Employee Details Report. Navigate > Reports > Reports > Nextgen > Human Resources Note! Make use of the Additional Fields on the report ...
Is PaySpace ISO 27001 certified?
This applies to all PaySpace editions. Security is at the core of our business. Therefore, it is essential that we adopt a rigorous control regime to protect both our own information and, importantly, our clients' information. Security is a ...