Is data encrypted at rest and during transport?
Yes. All customer data is stored in South Africa and Europe (DR) and is encrypted at rest.
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Can a customer's database be accessed by another customer?
No. PaySpace is powered by a single instance, multi-tenant architecture, in which all users and applications share a single, common infrastructure i.e. database and code base, but is logically and unique separated for each customer. Authorisation and ...
Is PaySpace compliant with the Protection of Personal Information (POPI)Act?
Because we take the privacy of all personal data extremely seriously, we have put a range of controls in place that ensure we are in compliance with the Protection of Personal Information (POPI) Act. Refer to the PaySpace website for more detail: ...
Why is financial data duplicated on reports?
Financial data may be duplicating on reports because the affected employee/s have duplicate tax records on their Tax Profile screen. Delete the duplicate tax profile with the same date as the current tax profile on the History grid. Each tax record ...
Is the data in Report Writer tool real time or scheduled?
The Report Writer module pulls information from the API’s. The data displayed is real time information from the system. Related FAQ: What data is available in the Report Writer tool?
Is PaySpace ISO 27001 certified?
Security is critical for any organisation. PaySpace’s cloud security offering goes far beyond what most companies have been able to achieve for themselves. Security is a multidimensional business imperative that demands to be considered at every ...