Can a customer's database be accessed by another customer?
No. PaySpace is powered by a single instance, multi-tenant architecture, in which all users and applications share a single, common infrastructure i.e. database and code base, but is logically and unique separated for each customer.
Authorisation and security policies ensure that each customer’s data is kept separate from that of other customers using a TenantID, which associates each record across multiple tables with an individual tenant.
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Is data encrypted at rest and during transport?
Yes. All customer data is stored in South Africa and Europe (DR) and is encrypted at rest. Refer to the PaySpace website for more detail: Cloud Security Overview | PaySpace
How do I create a security role?
Security roles are created on the Security Role Screen to specify the screens a user can access. Navigate > Configuration > Security > Security > Security Roles Step 1: Before the permissions to required screens on the system can be selected, define ...
Cloud Room
Cloud Room is a secure portal within PaySpace geared towards outsource environments and payroll processes where customers send information to PaySpace and vice versa for processing and feedback/response purposes. Instead of exchanging information via ...
Does Payspace utilise network segmentation to limit access to sensitive data to specific network zones, thereby reducing the risk of a widespread network compromise?
Yes. Payspace utilises network segmentation to limit access to sensitive data to specific network zones, thereby reducing the risk of a widespread network compromise (i.e. users do not have access to the backend). Only a select few users will be able ...
Why is financial data duplicated on reports?
Financial data may be duplicating on reports because the affected employee/s have duplicate tax records on their Tax Profile screen. Delete the duplicate tax profile with the same date as the current tax profile on the History grid. Each tax record ...