How do I correct e@syFile™ error: Certificate Tax Period Start/End Date (3170) 'YYYY/MM/DD' cannot be greater than the date completed in Certificate Tax Period Start/End Date (3180) 'YYYY/MM/DD'

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• How do I correct e@syFile™ error: "Certificate Tax Period Start/End Date (3170) 'YYYY/MM/DD' cannot be greater than the date completed in Certificate Tax Period Start/End Date (3180) 'YYYY/MM/DD' "?

  This error indicates that the affected employee was terminated in the prior tax year, but has a payslip for the new tax year (i.e. March). To clear this error, contact support@payspace.com to adjust the termination date to align with the month of the ...

• How do I generate final tax certificates for terminated employees during the Annual submission?

  A new option has been added to the Tax Certificate Run screen. This new option allows the user to generate the terminated employees' final tax certificates before the bi-annual submission. How does it work? If this option is selected then the system ...

• How do I correct e@syFile™ error: "Pay-As-You-Earn PAYE (4102) Must not be completed if Type of Certificate is IT3(a), ITREG"?

  e@syFile™ error "Pay-As-You-Earn PAYE (4102) Must not be completed if Type of Certificate is IT3(a), ITREG" appears if the employee's tax certificate is an IT3(a) and the IT3(a) contains PAYE. This e@syFile error indicates that the employee's Year To ...

• DRC | How do I configure the system so that employees' tax on their final payslip (at the end of the tax year or when an employee is terminated) based on the Year To Date tax calculation?

  The DRC uses the Month To Date (MTD) tax method and is common to question whether a final payslip for an employee (at the end of the tax year or when an employee is terminated) should be calculated using the averaging tax method (annual tax ...

• How to correct e@syFile™ error: "Pay Periods worked (3210) contains the following invalid characters ('-')"

  The error displays on e@syFile™ due to the frequency tax year which has been set up within the current tax year and is associated with the current tax year, but the employee is linked to the previous tax year. For example, the company's frequency tax ...