How do I correct e@syFile™ error: Certificate Tax Period Start/End Date (3170) 'YYYY/MM/DD' cannot be greater than the date completed in Certificate Tax Period Start/End Date (3180) 'YYYY/MM/DD'

How do I correct e@syFile™ error: Certificate Tax Period Start/End Date (3170) 'YYYY/MM/DD' cannot be greater than the date completed in Certificate Tax Period Start/End Date (3180) 'YYYY/MM/DD'

This error indicates that the affected employee was terminated in the prior tax year, but has a payslip for the new tax year (i.e. March).

To clear this error, contact support@payspace.com to adjust the termination date to align with the month of the last payslip generated in the new tax year.

Alternatively, delete the last payslip created in the new tax year, and contact the Support department to create an interim run that corresponds to the employee's termination month in the prior tax year. This will ensure that their final financial data is recorded accurately.