How can I configure a workflow that allows ESS users the ability to select a specific approver to send the item to?

How can I configure a workflow that allows ESS users the ability to select a specific approver to send the item to?

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This feature is available on Master edition

The "Workflow Role Selection" On Approval, Send To option enables the configuration of a workflow path where multiple employees, each responsible for approving different workflow items, can be linked to the same workflow. Once a claim or leave item is submitted, ESS users can then choose the appropriate approver from the available dropdown menu.

Navigate > Config > Basic Settings > Company Settings > Workflow Configuration


Step 1: Advise the details relating to the workflow item.

Step 2: When configuring the workflow path section, select the "Workflow Role Selection" On Approval, Send To option.

Step 3: After selecting the "Workflow Role Selection" option, a second dropdown will appear. Choose the relevant "Workflow Role".

Step 4: After configuring the workflow path, select to save the changes.

When an employee submits a workflow item, such as a claim, they will be able to select the appropriate approver associated with the chosen Workflow Role.

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Important
The "Workflow Role Selection" option will only work if multiple employees are associated with the same Workflow Role.