Payroll Processing
What effect does making a dependant inactive have on the payslip?
This applies to all Deel Local Payroll powered by payspace payroll editions Once an inactive date is specified on a dependant, the Medical Aid component amounts on their Edit payslip screen will automatically be updated.
How do I troubleshoot a Technical Payslip error?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Follow these steps to troubleshoot technical payslips errors: Step 1: Recalculate the Company Navigate > Config Step 2: Save the employee's Tax Profile to ...
How do I add components onto a payslip?
This feature is available on all Deel Local Payroll powered by payspace payroll editions There are six payslip actions/sections (component types) on the Edit Payslip screen under which components can be added: Allowances Deductions Company ...
How do I process increases for employee's Medical Aid contributions and/or deductions?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Increases to employees' Medical Aid contributions and/or deductions can be processed by editing each employee’s Medical Aid company contribution and/or deduction ...
If a component includes a taxable portion, where is it displayed on the payslip?
This feature is available on all Deel Local Payroll powered by payspace payroll editions If a component includes a taxable portion, it will be stored in the Notes section of the payslip. (For example, the tax portion of the Company Car - Use of motor ...
What is causing a Recurring Component to revert to its previous value?
This feature is available on all Deel Local Payroll powered by payspace editions If a Recurring Payroll Component has an override formula defined on company level, the system will continue to apply the formula’s result, even if you try to manually ...
Why was an employee’s salary paid into the incorrect bank account?
This feature is available on all Deel Local Payroll powered by payspace payroll editions This may occur if the employee’s Payment Method was changed and the Net Payment Listing report was generated before the pay run was officially closed. ...
Why am I unable to add / edit an employee's Basic Pay component on the Edit payslip screen?
This feature is available on all Deel Local Payroll powered by payspace editions In this instance, the Basic pay component may not be edited because the component's Hours (Input Type) is captured as 0.00 on the Bulk Actions screen (i.e. the amount on ...
Why does the screen keep loading when I try to add a personal medical aid component to an employee's Recurring Payroll Components screen?
This feature is available on all Deel Local Payroll powered by payspace payroll editions The Recurring Payroll Components screen will keep loading when attempting to link an employee's Personal Medical Aid if the employer contributes 100% to the ...
Why is the new instalment amount for a savings deduction not updating?
This feature is available on all Deel Local Payroll powered by payspace payroll editions If the new instalment amount is not reflecting, check the affected employee's Recurring Payroll Components screen. The issue is likely caused by an end date that ...
How do I change an employee's Savings Deduction from one period to another?
This applies to all PaySpace editions The Savings Deduction component (as with the loan deduction component) stores historical data. Create a new and rename the Savings component, so the balance (savings) starts anew. Navigate > Config > Payroll > ...
How can I display Year To Date values for all components on Custom Payslips, regardless of their presence on the current Payslip?
This feature is available on Master edition To display Year To Date values for all components on custom payslips, even if there’s no current payslip value for the period, enable the "Show Year to Date value regardless of current value" option in the ...
When should a Year-to-Date (YTD) take-on be processed?
This feature is available on all Deel Local Payroll powered by payspace payroll editions A Year-to-Date (YTD) take-on is typically processed when transitioning from one system to another during a tax year. In South Africa, this is crucial for ...
How do I hide the hourly rate value on the PDF payslip?
This feature is available on all PaySpace editions To hide the hourly rate value in the employee particulars section below the fold line on the PDF payslip, enable the "Hide Hourly Rate Value" option on the Hide/Show Payslip Items screen. Navigate > ...
How do I hide the pay rate value on the PDF payslip?
This feature is available on all PaySpace edition To hide the pay rate value in the employee particulars section below the fold line on the PDF payslip, enable the "Hide Payrate" option on the Hide/Show Payslip Items screen. Navigate > Config > ...
How do I view the Audit Trail of a component on an employee's Recurring Payroll Components screen?
This feature is available on all PaySpace editions To view the audit trail of a recurring component linked to an employee, it has to be edited on the Recurring Payroll Components screen and select the audit trail icon. Navigate > Employee > Payroll ...
Why doesn't the Roster functionality prorate Basic Pay as expected, and how should the proration for employees with varying work schedules be handled?
The Rosters module is designed to determine which days an employee works and which days they are off, typically for a 5-day workweek where the off days vary. This module also works with the Leave module to manage leave accumulation, but it does not ...
Why is the Basic Pay amount on the Edit Payslip screen different from Payroll Reports?
This feature is available on all PaySpace editions The discrepancy in the Basic Pay component amount on the Edit Payslip screen compared to the payroll reports is likely due to adjustments made on the Edit Payslip screen after a costing upload via ...
How do I configure the system so that the Group Life company contribution component automatically results in a corresponding Fringe Benefit component?
This feature is available on all PaySpace editions To ensure that the Group Life company contribution component automatically results in a corresponding fringe benefit component, ensure that the selected scheme is not marked as an "approved scheme" ...
What is the character limit for Payslip Comments?
This feature is available on all Deel Local Payroll powered by payspace payroll editions The character limit for Payslip Comments is 2000. Should the comment exceed the limit, the below error will occur when saving the comment
How do I configure the system so that payroll data can be processed for terminated employees?
This feature is available on all Deel Local Payroll powered by payspace payroll editions To enable payroll processing for terminated employees, disable the following calculation settings. Navigate > Config > Payroll > Payroll Config > Calculation ...
What value should be stored in the Travel / Company Car Taxable component, after an amount is stored against the Travel Allowance component on the Take On Year to Date Figures screen?
This feature is available on all PaySpace editions. Travel / Company Car Taxable component will appear in the Notes section of an employee's Take On Year to Date Figures screen after the Travel Allowance component has been added and an amount ...
If an employee is transferred to a new branch/company within a group, can an admin user edit their payslip in the terminated company from their new profile?
This applies to all PaySpace editions. No. The terminated payslip can be viewed in summary from the active profile. However, the moment it is accessed, the system will redirect the user to the old profile in which the payslip can be edited if the ...
Does the system provide a calculation breakdown for each component on an employee's payslip?
This feature is available on all PaySpace editions. Yes. The system does provide a calculation breakdown per component on an employee's payslip. Navigate > Employee > Payroll Processing > Edit Payslip > Other Actions > Calculation Breakdown Each ...
Payroll Processing | Recurring Payroll Components
A Recurring component refers to a regularly appearing component in an employee's payroll that is a part of the employee's regular compensation package. These components are calculated and included in each pay period, and are an essential part of an ...
Why would an employee's personal component not reflected on the Edit Payslip screen after it has been added?
This applies to all PaySpace editions. The "Employee Amount" field has to be completed in order for the personal medical aid component to reflect on the affected employee's Edit Payslip screen. Navigate > Employee > Payroll Processing > Recurring ...
How can I make attachments mandatory for claim components?
This feature is available on the Premier and Master payroll edition. Claim attachments can be made mandatory when configuring/editing the related claim components on the Claim Components Settings screen. Navigate > Configuration > Payroll > Payroll ...
Can I process multiple lumpsum (tax) directives with the same tax code on the same payslip?
This feature is available on all PaySpace editions. Yes. However, users will receive an error when processing multiple lumpsum (tax) directives using the same tax code/component from the dropdown list. To process the other tax directive/s, select ...
How do I ensure payslips are not automatically generated?
This feature is available on all PaySpace editions. To prevent the automatic generation of an employee's payslip, make sure the "Pay Package Automatically" indicator is disabled on the Pay Rate Details screen. Navigate > Employee > Payroll Processing ...
How does the "UIF Income Uncapped" Note component function?
This feature is available on all PaySpace editions. The "UIF Income Uncapped" component (tax code: UIFIUNCAP) returns the same income included in the current "UIF Income" note component, but the monthly limit is not applied, and is not an accumulated ...
How can business partner- and company level users download employees' IRP5s?
This feature is available on all PaySpace editions. Business partner and company level users can download an employee's IRP5 by selecting the "download" icon from the Tax Certificates / Historical Drill Down screen. Navigate > Employee > Payroll ...
How do I add a loan deduction to an employee's payslip?
This feature is available on all Deel Local Payroll powered by payspace editions A Loan Deduction component has to be configured on Company Level prior to adding the component to an Employee Payslip. Step 1: Search for and select the Loan Deduction ...
How do I configure a component to be a part of Cost to Company?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Edit the applicable components and enable the "part of cost to company" checkbox on the General Ledger Parameters screen. Navigate > Config > Payroll > Payroll ...
Why is the Tax Adjustment component not included in the tax calculation for the current period?
This feature is available on all Deel Local Payroll powered by payspace editions By system design, the system will use the Averaging Tax Method to calculate the Tax Paid component for the month. If the user decides to adjust the tax using the Tax ...
What should I do if I accidentally inserted the incorrect email address on an employee's profile?
This feature is available on all Deel Local Payroll powered by payspace editions If an incorrect email address has been entered on an employee's Basic Profile and no alternative email address is provided, the current email address must be made ...
Why are employee identification numbers partially concealed in the non-confidential header of the standard payslip?
This applies to all PaySpace editions. Due to the protection of personal information, an enhancement was made to the non-confidential header of the standard PDF payslip. Depending on the identification type, the first 7 digits of the "Identity No" or ...
How do I configure the system to add the default project that employees are linked to to the costing reports?
This feature is available on the Premier and Master payroll edition. To do this, enable the "Add the employee's default project to the costing reports." calculation setting. Navigate > Configuration > Payroll > Costing > Costing Settings
Why do I receive the following message on the Edit Payslip screen: "The tax reference number is mandatory if an IRP30 Certificate has been issued"?
This applies to all PaySpace editions. The warning message "The tax reference number is mandatory" will display underneath the "Payslip Information" section on employee's Edit Payslip screen. Navigate > Employee > Payroll Processing > Edit Payslip > ...
Why is the warning message: "The tax reference number is mandatory" displayed on an employee's Edit Payslip screen?
This feature is available on all Deel Local Payroll powered by payspace editions The warning message "The Tax reference number is mandatory" will display underneath the payslip information tab on an employee's payslip. Navigate > Employee > Payroll ...
How can I enable claim approvers to select the applicable run to which a claim should be processed?
This feature is available on all PaySpace editions. Enable the "Show runs dropdown list on the employee claims screen in order for the approvers to be able to select the applicable run." setting on the Claims Settings screen. Navigate > Configuration ...
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