Payroll Processing
When should a Year-to-Date (YTD) take-on be processed?
This feature is available on all PaySpace editions A Year-to-Date (YTD) take-on is typically processed when transitioning from one system to another during a tax year. In South Africa, this is crucial for ensuring compliance with the South African ...
How do I hide the hourly rate value on the PDF payslip?
This feature is available on all PaySpace editions To hide the hourly rate value in the employee particulars section below the fold line on the PDF payslip, enable the "Hide Hourly Rate Value" option on the Hide/Show Payslip Items screen. Navigate > ...
How do I hide the pay rate value on the PDF payslip?
This feature is available on all PaySpace edition To hide the pay rate value in the employee particulars section below the fold line on the PDF payslip, enable the "Hide Payrate" option on the Hide/Show Payslip Items screen. Navigate > Config > ...
How do I view the Audit Trail of a component on an employee's Recurring Payroll Components screen?
This feature is available on all PaySpace editions To view the audit trail of a recurring component linked to an employee, it has to be edited on the Recurring Payroll Components screen and select the audit trail icon. Navigate > Employee > Payroll ...
Why doesn't the Roster functionality prorate Basic Pay as expected, and how should the proration for employees with varying work schedules be handled?
The Rosters module is designed to determine which days an employee works and which days they are off, typically for a 5-day workweek where the off days vary. This module also works with the Leave module to manage leave accumulation, but it does not ...
Why is the Basic Pay amount on the Edit Payslip screen different from Payroll Reports?
This feature is available on all PaySpace editions The discrepancy in the Basic Pay component amount on the Edit Payslip screen compared to the payroll reports is likely due to adjustments made on the Edit Payslip screen after a costing upload via ...
How do I configure the system so that the Group Life company contribution component automatically results in a corresponding Fringe Benefit component?
This feature is available on all PaySpace editions To ensure that the Group Life company contribution component automatically results in a corresponding fringe benefit component, ensure that the selected scheme is not marked as an "approved scheme" ...
What is the character limit for Payslip Comments?
This feature is available on all PaySpace editions The character limit for Payslip Comments is 1370. Should the comment exceed the limit, the below error will occur when trying to download the payslip.
How do I configure the system so that payroll data can be processed for terminated employees?
This feature is available on all PaySpace editions. To enable payroll processing for terminated employees, disable the following calculation settings. Navigate > Config > Payroll > Payroll Config > Calculation Settings > General Calculations
What value should be stored in the Travel / Company Car Taxable component, after an amount is stored against the Travel Allowance component on the Take On Year to Date Figures screen?
This feature is available on all PaySpace editions. Travel / Company Car Taxable component will appear in the Notes section of an employee's Take On Year to Date Figures screen after the Travel Allowance component has been added and an amount ...
If an employee is transferred to a new branch/company within a group, can an admin user edit their payslip in the terminated company from their new profile?
This applies to all PaySpace editions. No. The terminated payslip can be viewed in summary from the active profile. However, the moment it is accessed, the system will redirect the user to the old profile in which the payslip can be edited if the ...
Does the system provide a calculation breakdown for each component on an employee's payslip?
This feature is available on all PaySpace editions. Yes. The system does provide a calculation breakdown per component on an employee's payslip. Navigate > Employee > Payroll Processing > Edit Payslip > Other Actions > Calculation Breakdown Each ...
Payroll Processing | Recurring Payroll Components
A Recurring component refers to a regularly appearing component in an employee's payroll that is a part of the employee's regular compensation package. These components are calculated and included in each pay period, and are an essential part of an ...
Why would an employee's personal component not reflected on the Edit Payslip screen after it has been added?
This applies to all PaySpace editions. The "Employee Amount" field has to be completed in order for the personal medical aid component to reflect on the affected employee's Edit Payslip screen. Navigate > Employee > Payroll Processing > Recurring ...
How can I make attachments mandatory for claim components?
This feature is available on the Premier and Master payroll edition. Claim attachments can be made mandatory when configuring/editing the related claim components on the Claim Components Settings screen. Navigate > Configuration > Payroll > Payroll ...
Can I process multiple lumpsum (tax) directives with the same tax code on the same payslip?
This feature is available on all PaySpace editions. Yes. However, users will receive an error when processing multiple lumpsum (tax) directives using the same tax code/component from the dropdown list. To process the other tax directive/s, select ...
How do I ensure payslips are not automatically generated?
This feature is available on all PaySpace editions. To prevent the automatic generation of an employee's payslip, make sure the "Pay Package Automatically" indicator is disabled on the Pay Rate Details screen. Navigate > Employee > Payroll Processing ...
How does the "UIF Income Uncapped" Note component function?
This feature is available on all PaySpace editions. The "UIF Income Uncapped" component (tax code: UIFIUNCAP) returns the same income included in the current "UIF Income" note component, but the monthly limit is not applied, and is not an accumulated ...
How can business partner- and company level users download employees' IRP5s?
This feature is available on all PaySpace editions. Business partner and company level users can download an employee's IRP5 by selecting the "download" icon from the Tax Certificates / Historical Drill Down screen. Navigate > Employee > Payroll ...
How do I add a loan deduction to an employee's payslip?
This feature is available on all PaySpace editions A Loan Deduction component has to be configured on Company Level prior to adding the component to an Employee Payslip. Step 1: Search for and select the Loan Deduction component. Navigate > Config > ...
How do I configure a component to be a part of Cost to Company?
This feature is available on all PaySpace editions Edit the applicable components and enable the "part of cost to company" checkbox on the General Ledger Parameters screen. Navigate > Config > Payroll > Payroll Config > General Ledger Parameters An ...
Why is the Tax Adjustment component not included in the tax calculation for the current period?
This feature is available on all PaySpace editions. By system design, the system will use the Averaging Tax Method to calculate the Tax Paid component for the month. If the user decides to adjust the tax using the Tax Adjustment component, the system ...
What should I do if I erroneously insert the incorrect email addresses on the employees' profiles and need to swap them in the system?
This applies to all PaySpace editions. If email addresses have been incorrectly inserted on employees' Basic Profiles and would need to be corrected, follow these steps: Navigate > Employee > Basic Information > Basic Profile > Contact Details Step ...
Why are employee identification numbers partially concealed in the non-confidential header of the standard payslip?
This applies to all PaySpace editions. Due to the protection of personal information, an enhancement was made to the non-confidential header of the standard PDF payslip. Depending on the identification type, the first 7 digits of the "Identity No" or ...
How do I configure the system to add the default project that employees are linked to to the costing reports?
This feature is available on the Premier and Master payroll edition. To do this, enable the "Add the employee's default project to the costing reports." calculation setting. Navigate > Configuration > Payroll > Costing > Costing Settings
Why do I receive the following message on the Edit Payslip screen: "The tax reference number is mandatory if an IRP30 Certificate has been issued"?
This applies to all PaySpace editions. The warning message "The tax reference number is mandatory" will display underneath the "Payslip Information" section on employee's Edit Payslip screen. Navigate > Employee > Payroll Processing > Edit Payslip > ...
Why is the warning message: "The tax reference number is mandatory" displayed on an employee's Edit Payslip screen?
This applies to all PaySpace editions. The warning message "The Tax reference number is mandatory" will display underneath the payslip information tab on an employee's payslip. Navigate > Employee > Payroll Processing > Edit Payslip > Payslip ...
How can I enable claim approvers to select the applicable run to which a claim should be processed?
This feature is available on all PaySpace editions. Enable the "Show runs dropdown list on the employee claims screen in order for the approvers to be able to select the applicable run." setting on the Claims Settings screen. Navigate > Configuration ...
How do I initiate a company recalculation, after payroll changes were made?
This feature is available on all PaySpace editions. To initiate a company recalculation, use the "Force Company Recalculation" button (two arrows following one another in a circular manner) on the top right hand corner) next to the close icon on the ...
Can I delete a component from the Payroll Components screen?
This feature is available on all PaySpace editions. A component can only be deleted if it has not been linked to any employees. If the component has been added to an employee's payslip, the component cannot be deleted and will need to be made ...
How do I create activities for projects on company level?
This feature is available on the Premier and Master payroll edition. Activities that fall within a project have to first be created on the Activity Costing screen on company level before they can be assigned to employees. Navigate > Configuration > ...
How do I indicate that an employee's payslip has already been paid?
This feature is available on all PaySpace editions. To indicate that an employee's Net Pay has already been paid, enable the "Net pay for this payslip has already been paid" checkbox on the Edit Payslip screen. Navigate > Employee > Payroll ...
Can claims that were submitted after the cutoff date, be changed to reflect in the current open run?
This applies to the Premier and Master payroll edition. No. If claims were submitted and approved after the cutoff date specified for the run, they will be processed in the following run and the processing thereof can not be changed. If you want to ...
Why would claims that were approved in the current run only be processed in the next run?
This applies to the Premier and Master payroll edition. Approved claims will be processed in the following run if they were submitted after the run's cutoff date, specified on the Payslip Pay Dates screen. Navigate > Payroll Cycle > Payslip Pay Dates
How do I resolve run error: "Component Provident Employer Contribution, cannot reference basic salary when it is in package."?
This applies to all PaySpace editions. The run error "Component Provident Employer Contribution, cannot reference basic salary when it is in package" will display if the recurring Provident deduction component has been configured to be part of ...
Why would a deleted loan component appear on a terminated employee's payslip?
If the Loan Deduction component was deleted from the employee's Recurring Payroll Component screen but the initial loan balance has not been fully repaid, the loan deduction will recover the full amount on the employee's termination. Navigate > ...
Where can I configure the working days to prorate an employee's salary?
This feature is available on all PaySpace editions The working days for an employee can be configured on the Pay Rate details screen under the Additional section. Navigate > Employee > Payroll Processing > Pay Rate Details > Additional Specify the ...
How do I process a UIF correction?
This feature is available on all PaySpace editions Employees' UIF can be corrected by creating and processing the UIF BackPay component. Step 1: Search for and create the UIF BackPay component on company level. Navigate > Config > Payroll > Payroll ...
How do I process an SDL adjustment for correction purposes?
This feature is available on all PaySpace editions. Employees' SDL can be corrected by creating and processing the Skills Development Levy Adjustment component. Step 1: Search for and create the Skills Development Levy Adjustment component on company ...
Why would an employee's medical aid employee deduction component reflect as a company contribution?
An employee's medical aid employee deduction component will reflect as a company contribution if the component has been marked as "in package". Edit the component and disable the checkbox so that the component is correctly reflected as a deduction. ...
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