Annual Submission
How do I generate the IRP5 report during the Annual Submission?
This feature is available on all Deel Local Payroll powered by payspace editions The IRP5 report can be generated on the Classic Reports menu. Navigate > Reports > Reports > Classic > Legislative > IRP5 / Lump Sum Certificates
How do I correct e@syFile™ Employer error: " Invalid format for code (4497) cents must be omitted '...'"?
This feature is available on all Deel Local Payroll powered by payspace editions This e@syFile™ Employer error will display when the affected employee's Pension Employee Deduction component is captured under the incorrect tax code 4001. Navigate > ...
How do I correct e@syFile™ Employer error: "The value of code (3833/3883) /'' must be equal to the value of code 4584"?
This feature is available on all Deel Local Payroll powered by payspace editions This e@syFile™ Employer error will display when the affected employee's Bargaining Council Fringe Benefit component does not balance to their Bargaining Council Company ...
How do I generate final tax certificates for terminated employees during the Annual submission?
This feature is available on all Deel Local Payroll powered by payspace editions Navigate > Reports > Tax Certificate Run Step 1: Select the "create final tax certifcate numbers for terminated employees" option from the "what would you like to do" ...
How do I correct e@syFile™ Employer error: “Code 4473 is completed, then code 3825 and code 4003 must be completed”?
This feature is available on all Deel Local Payroll powered by payspace editions As per the SARS BRS document, tax code 4473 (Provident Fund Company Contribution) has an amount, while tax codes 3825/3875 and/or 4003 do not. When including tax code ...
How do I correct e@syFile™ Employer error: “Employee Bus Tel No (3136) maximum length requirement not met (20/15)”?
This feature is available on all Deel Local Payroll powered by payspace editions This error occurs if the number captured in the Work Number field under the Contact Details tab on the employee's Basic Profile screen, contains more than 15 characters. ...
How do I correct e@syFile™ Employer error: “Passport number 3070, country of issue (3075) must be completed”?
This feature is available on all Deel Local Payroll powered by payspace editions To resolve this error, confirm that the “Passport number”, "Password issuing country" and “Passport issue date ” fields on the Tax Profile screen has been completed. ...
How do I correct e@syFile™ Employer error: “Code 4472 is completed, then code 3817 and/or 3867 and code 4001 must be completed”?
This feature is available on all Deel Local Payroll powered by payspace editions According to the SARS BRS document, tax code 4472 has an amount, while tax codes 3817/3867 and/or 4001 do not. When adding tax code 4472 to the payslip, you must also ...
How do I verify Employer Information on e@syFile™ Employer?
This feature is available on all Deel Local Payroll powered by payspace editions Refer to the e@syfile™TC Employer Guide for detailed instructions on navigating and updating the Employer Information on e@syFile™ Employer.
How do I correct e@syFile™ error:“Code 4474 is mandatory if an amount is specified for code 3810/3860 and Nature of Person (3020) is A, B, C, M, N or R” ?
This feature is available on all Deel Local Payroll powered by payspace editions In accordance with the SARS BRS document, this error indicates that tax code 3810/3860 (Medical Aid Fringe Benefit) was assigned a value but, tax code 4474 (Medical Aid ...
How do I correct e@syFile™ error: "Code 4475 is completed, then code 3828 and code 4006 must be completed"?
This feature is available on all Deel Local Payroll powered by payspace editions In accordance with the SARS BRS document, this error indicates that tax code 4475 (Retirement Annuity Company Contribution) is completed, however, tax codes 3828 and/or ...
How do I correct e@syFile™ Employer error: "Employee Bus Tel No (3136) contains the following invalid characters ('+')"?
This feature is available on all Deel Local Payroll powered by payspace editions This e@syFile™ Employer error occurs if the number captured in the Work Number field under the Contact tab on the employee's Basic Profile screen, contains an invalid ...
How do I correct e@syFile™ Employer error: "Employer Information: Employer Contact Person: Cell No (2040) contains the following invalid characters ('+')"?
This feature is available on all Deel Local Payroll powered by payspace editions This e@syFile™ Employer error occurs if the number entered in the "Mobile Number" field under the Contact Details tab on the Basic Company Information screen contains an ...
How do I correct e@syFile™ Employer error: "Pay Periods worked (3210) contains the following invalid characters ('-')"?
This feature is available on all Deel Local Payroll powered by payspace editions This error appears on e@syFile™ Employer when the frequency tax year is set up within the current tax year, but the employee is linked to the previous tax year. For ...
How do I correct e@syFile™ Employer error: "Pay-As-You-Earn PAYE (4102) Must not be completed if Type of Certificate is IT3(a), ITREG"?
This feature is available on all Deel Local Payroll powered by payspace editions This error occurs when the employee's tax certificate is an IT3(a) and it includes PAYE. The error indicates that the employee's Year To Date Pay-As-You-Earn (tax code ...
Why would an employee's IT3(a) be blank when it is generated?
This feature is available on all Deel Local Payroll powered by payspace editions An employee's IT3(a) may be blank when generated because they have no pay rate captured for the period. Navigate > Employee > Payroll Results > Tax Certificates / ...
Can I resubmit Tax Certificates for selected employees during the Annual Submission?
This feature is available on all Deel Local Payroll powered by payspace editions Yes. An option has been added to the Tax Certificate Run screen to enable users to regenerate the certificate numbers and the certificate file only for selected ...
Can I generate a consolidated tax file for a company with multiple frequencies to import into e@syFile™ Employer?
This feature is available on all Deel Local Payroll powered by payspace editions Yes. Deel Local Payroll powered by payspace allows companies with multiple frequencies to generate a consolidated tax file to import into e@syFile™ Employer, rather than ...
Which report can be generated to verify employees’ non-financial information that will be included in the CSV Tax File?
This feature is available on all Deel Local Payroll powered by payspace editions Generate the Non-Financial Report from the Tax Certificate Run screen to verify the employees' information that will be included in the CSV Tax File. This report ...
Why would an employee's IRP5 be blank when it is generated?
This feature is available on all Deel Local Payroll powered by payspace editions An employee's IRP5 may be blank when generated because they have no pay rate captured for the period. Ensure at least one of the employee's pay rate records on the Pay ...
How do I exclude an employee from a CSV Tax File?
This feature is available on all Deel Local Payroll powered by payspace editions To exclude an employee from a CSV Tax File, insert a manual tax certificate number in the "Manual Number" field when editing the tax record on the employee's YTD Tax ...
Why are certain employees excluded when generating the IRP5 report?
This feature is available on all Deel Local Payroll powered by payspace editions To ensure that all employees are included when the IRP5 report is generated, make sure that the "include employee self service (ESS) employees" tick is enabled on the ...
How do I correct e@syFile™ Employer error: Tax code "4142" YTD cannot be less than 0"?
This feature is available on all Deel Local Payroll powered by payspace editions This error relates to the YTD Employer SDL Contribution (tax code 4142) amount, which must be equal to or more than zero on the Tax Certificates / Historical Drill Down ...
Where can I find the validation error report for the Annual Tax Submission?
This feature is available on all Deel Local Payroll powered by payspace editions Deel Local Payroll powered by payspace does not have a validation error report. The list of validation errors can be viewed by generating the Test CSV File and importing ...
Checklist | Annual Submission Process
This feature is available on all Deel Local Payroll powered by payspace editions The checklist below serves as a guide to assist with the responsibilities in completing the Annual Submission. Important SARS eFiling e@syfile™TC Employer Guide
Where can I get assistance for each step of the Annual Submission from PaySpace to e@syFile™ Employer?
This feature is available on all Deel Local Payroll powered by payspace editions This checklist serves as a guideline to complete the Annual Submission process from Deel Local Payroll powered by payspace to e@syFile™ Employer. e@syFile™ Employer ...
How do I import a CSV Tax File into e@syFile™ Employer?
This feature is available on all Deel Local Payroll powered by payspace editions Refer to the e@syfile™TC Employer Guide for detailed instructions on how to import a CSV Tax File into e@syFile™ Employer.
How do I install or update e@syFile™ Employer?
This feature is available on all Deel Local Payroll powered by payspace editions Refer to the e@syfile™TC Employer Guide for detailed instructions on how to install or update e@syFile™ Employer.
How do I correct e@syFile™ error: Code 3810/3860 is not allowed if code 4493 (4474) is specified?
This feature is available on all Deel Local Payroll powered by payspace editions In accordance with the SARS BRS document, this error indicates that tax code 3810 (Medical Aid Fringe Benefit) should not be reflected if tax code 4493 (Medical Aid ...
How do I correct e@syFile™ Employer error: "Income Tax Reference Number (3100) is mandatory"?
This feature is available on all Deel Local Payroll powered by payspace editions This error indicates that the employee's tax reference number is either missing or incorrectly entered. To clear this error, confirm that the Tax Reference Number is ...
How do I manually add an employee record on e@syFile™ Employer, when an employee is excluded on the CSV File?
This feature is available on all Deel Local Payroll powered by payspace editions Refer to the e@syfile™TC Employer Guide for detailed instructions on how to manually add an employee record on e@syFile™ Employer.
How do I restore an e@syFile™ Employer backup?
This feature is available on all Deel Local Payroll powered by payspace editions Refer to the e@syfile™TC Employer Guide for detailed instructions on how to process an Employer backup on e@syFile™ Employer.
What are the important Reports to generate for the Annual Submission?
This feature is available on all Deel Local Payroll powered by payspace editions Financial Reconciliation Reports Navigate > Reports > Tax Certificate Run EMP201 Report Monthly PAYE, SDL, UIF and ETI values for payment to SARS. EMP201 Breakdown ...
Why is the Test or Live CSV File not available for download?
This feature is available on all Deel Local Payroll powered by payspace editions If the Test or Live CSV File is not available for download on the history grid after selecting the "Save and Retrieve" button, the delay could be due to a large number ...
How do I correct e@syFile™ Employer error: "Certificate Tax Period Start/End Date (3170) 'YYYY/MM/DD' cannot be greater than the date completed in Certificate Tax Period Start/End Date (3180) 'YYYY/MM/DD' "?
This feature is available on all Deel Local Payroll powered by payspace editions This error indicates that the affected employee was terminated in the prior tax year, but has a payslip for the new tax year (i.e. March). To clear this error, contact ...
Why do I receive an error when importing the CSV Tax File into SARS eFiling?
This feature is available on all Deel Local Payroll powered by payspace editions The CSV tax file generated on Deel Local Payroll powered by payspace is not compatible with eFiling. It can only be imported into e@syFile™ Employer.
How do I remove the Draft watermark on an IRP5?
This feature is available on all Deel Local Payroll powered by payspace editions To remove the 'DRAFT' watermark from an employee's IRP5, delete and regenerate the Live CSV File on the Tax Certificate Run screen. This should only be done if the Live ...
How do I correct e@syFile™ error: "Employment Tax Incentive Indicator (3026) is 'Y' and Nature of Person (3020) is 'A' and ID Number (3060) Must Be Valid"?
This feature is available on all Deel Local Payroll powered by payspace editions This error indicates that the affected employee qualifies for ETI in terms of the ETI Act. However, there is an issue with their Nature of Person (A - Individual with ID ...
Which e@syFile™ Employer version should be used to submit my EMP501?
This feature is available on all Deel Local Payroll powered by payspace editions It is important to keep your e@syFile™ Employer software up-to-date, as failing to do so could lead to validation errors. The dates for the Annual Submission period will ...
Why do I receive an error when attempting to download the Live CSV File?
This feature is available on all Deel Local Payroll powered by payspace editions To clear the below error, ensure that all runs associated with the submission period are in a closed state. Navigate > Reports > Tax Certificate Run Navigate > Payroll ...
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