Login Options
About
All users, including administrators, business partners, employees and managers access the system through the same login path: www.payspace.com
Select Login to be directed to a secure login page. You will be allocated login details during the initial registration.
Edition
This feature is available on all PaySpace editions.
Accessing the System
The Login e-mail address Screen
The Login Password Screen
Important Information
Failed Login Attempts
If five attempts with the incorrect password/e-mail combinations are made in total, the account will be locked. The account will have to be activated by the Company Level User. Once activated, the user can click on Reset Password. This will result in the system e-mailing a link to the user to create a new password.
Related Articles
How can a user reset their password?
To reset a password, navigate to the login screen and select the "Reset password" and "Submit" buttons after inserting the user's email address. Note! This is applicable to company- and employee-level users. Important! Ensure that the email address ...How many login attempts does a user have before their account is locked?
A user's (employee, company and Business Partner level) profile will be locked, if they attempt five incorrect email address and password combinations on the Login screen. The affected profile's status will have to be changed from "Inactive" to ...Why is the affected user not receiving their password reset email?
A user may not be receiving their Password Rest email because their email address has not passed the email validation process. Here are the steps to follow - Step 1: Verify if the affected user's email address has passed or failed the validation ...Why am I receiving an "Invalid Token" error when trying to reset my password?
If a user does not log into the system to reset their password within two hours, they will need to reinitiate the Reset Password option on the Login screen to create a new password. Important! Once you receive the Password Reset email, the process ...The Landing Page
About The Landing Page displays once you have accessed a company. The Landing Page consists of a Title Bar, Top Menu, Location Menu, Left Menu and the Company Dashboard. Edition This feature is available on all PaySpace editions. The Title Bar The ...