Why would I receive the error "Tax certificate prefix required" when adding a new frequency?

Why would I receive the error "Tax certificate prefix required" when adding a new frequency?

This feature is available on all PaySpace editions.

The error "Tax certificate prefix required" will display when the tax certificate number prefix has not been captured on completing the Pay Frequency  parameters on the Company Pay Frequencies screen.



To resolve the error complete the Tax certificate number prefix field and save your changes.

Navigate > Config > Payroll > Payroll Config > Pay Frequencies > General 

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