Why is the Bulk Actions spreadsheet for current employees failing to upload?
There may be several reasons why the Bulk Action spreadsheet is failing to upload:
- Changing the layout of the Excel template (e.g. Making changes to the template columns).
- Processing employees from different frequencies on the same sheet.
- Not completing mandatory fields (those marked with an asterisk).
- Capturing the date format incorrectly (yyyy/mm/dd).
- Inserting manual information in columns with drop down lists that contain the valid options for a specific cell.
- Using a comma to separate amounts, instead of a point.
If your Bulk Actions spreadsheet did not fail due to any of the above mentioned reasons, contact support@payspace.com for further assistance.