Why is SDL not calculating on an employee's payslip?

This applies to all PaySpace editions.
The Skills Development Levy (SDL) amount will not reflect on a payslip if an exemption reason has been added to the employee's Basic Profile.
Change the Exemption Reason to None in order for SDL to calculate.
Navigate > Employee > Basic Information > Basic Profile > Exemptions and Other

Note!
If there is an SDL exemption reason captured on the Basic Company Information screen, SDL will not calculate for newly onboarded employees.
Navigate > Configuration > Basic Settings > Company Settings > Basic Company Information > Statutory Fields > Statutory Fields

Related FAQ