Why is a component not pulling through to the employee's payslip?
This feature is available on all PaySpace editions
There are a number of scenarios as to why a component may not be displayed on the payslip.
1. Check if the Component has an End Date captured.
Navigate > Employee > Payroll Processing > Recurring Payroll Components > edit the Component > Extra Fields
2. If the component has been marked as inactive, the component will not pull through to the employees payslip. Select the "include inactive components" checkbox to view whether the component has been made inactive.
Navigate > Config > Payroll > Payroll Config > Payroll Components
If a component has been made inactive the status of the component will be marked as "inactive".
To reactivate the component select to edit the component, expand extra options and disable the "inactive" checkbox.
3. A component will not pull through to an employees payslip if the value is zero on the Recurring Payroll Components screen.
Navigate > Employee > Payroll Processing > Recurring Payroll Components
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