Why is a company-level user redirected to their ESS profile when trying to access their employee record on company level?

This feature is available on all PaySpace editions

The system will redirect the company level user to their ESS profile if the below Security setting has not been enabled.

Navigate > Config > Security > Security > Security Settings

• Related Articles

• How do I configure the system so that business partner - and company level users have access to edit their own employee records?

  This feature is available on all Payspace editions. To give business partner - and company level users access to edit their employee record, enable the following checkbox on the Security Settings screen. Navigate > Configuration > Security > Security ...

• Security | User Profiles for ESS/Company/Business Partners

  Overview A Business Partner/Company Level User can use the same e-mail address to login to both their ESS and Admin profile, or opt to keep the profiles separate by using different e-mail addresses. Edition This feature is available on all PaySpace ...

• Why does a company level user encounter an Access Denied screen when trying to access a new employee record?

  This feature is available on all PaySpace editions A company level user may be unable to view a new employee's record because they do not have access to the organisation unit that the employee is linked to. Navigate > Employee > Basic Information > ...

• Security | Adding a User Profile

  Overview User Profiles are used to create and maintain company/business partner users on the payroll. User Profiles are also used to specify which employees a user can access on company and frequency level. When defining a User Profile, the relevant ...

• How can a newly added employee use a single email address to access their ESS and company level user profile?

  This feature is available on all PaySpace editions Use the following steps to configure the system so that a newly added employee can use one email address as a company level and ESS user. Step 1: Capture the user as an employee on the system and ...