Why does the system show an error for the pay date when I try to close my payroll run?
This feature is available on all PaySpace editions.
There are two scenarios where an error with pay dates may occur when trying to close a payroll run.
Navigate > Payroll Cycle > Payslip Pay Dates
Scenario 1: The pay date cannot be before the period start date.
Example : Run is for August 2024 but the Pay Date is attached to July 2024.
Scenario 2: The previous payroll run cannot have a Pay Date that is after the most recent payroll run Pay Date.
Example : August 2024 has a Pay Date 27 August 2024. The error message appears when trying to amend the Pay Date for July 2024 to be 28 August 2024.Current setup
Changes applied to the system
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