Why does a Company or Business Partner level user not have access to a specific frequency?

This feature is available on all PaySpace editions

If a Company or Business Partner level user cannot access a specific frequency in a company, verify whether they were granted permission to access it on their security user profile.

      Navigate > Security > Security > User Profiles

      

• Related Articles

• How do I change a user profile from company level to Business Partner level?

  This feature is available on all PaySpace editions A company level user profile may be changed from "Company" to "Business Partner" by changing the User Type under the General tab on the User Profiles screen. Navigate > Config > Security > Security > ...

• Why can't a Business Partner level user see the "Business Partner" drilldown option under the User List section on the User Profiles screen?

  This feature is available on all PaySpace editions Enable the following option on the business partner level user's profile, for them to see the "Business Partner" drilldown option under the User List section on the User Profiles screen. Navigate > ...

• How do I restrict a company level user from accessing specific companies and/or frequencies?

  This feature is available on all PaySpace editions The User Profiles screen allows you to specify which companies and/or frequencies a user will have access to under the Company & Frequency Access tab. Navigate > Config > Security > Security > User ...

• Security | User Profiles for ESS/Company/Business Partners

  Overview A Business Partner/Company Level User can use the same e-mail address to login to both their ESS and Admin profile, or opt to keep the profiles separate by using different e-mail addresses. Edition This feature is available on all PaySpace ...

• How do I add a Business Partner user profile?

  This feature is available on all PaySpace editions Business Partner user profiles can be created on the User Profiles screen. Navigate > Config > Security > Security > User Profiles Step 1: Select the Business Partner option from the dropdown options ...