Why does a company level user receive an Access Denied screen when accessing a new employee record?

A company level user may be unable to view a new employee's record because they do not have access to the organisation unit that the employee is linked to.

      Navigate > Employee > Basic Information > Position

      

      Navigate > Security > Security > User Org Unit Permissions

      

Alternatively, it may be that the employee record was somehow created without being linked to a frequency. If so, please contact support@payspace.com for further assistance.

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