Why does a company level user not have access to any Reports?
This feature is available on all PaySpace editions
The security role to which the affected company level user is attached to, may not have permissions setup for Reports.
Navigate > Config > Security > Security > Security Roles
Click on the pencil icon to edit the applicable security role.
Click on the Permissions tab and select the Reports menu branch.
Select the green checkmark for the reports that the Company Level User should have access to and click on Update.
Or, the company level user is attached to the correct security role but does not have access to the company or frequency for which the reports must be generated on.
Navigate > Config > Security > Security > User Profiles > Company & Frequency Access
Related Articles
Why does a company level user receive the Access Denied screen when accessing the Edit Payslip screen?
This feature is available on all PaySpace editions A company level user will receive the Access Denied screen when accessing the Edit Payslip screen, if permission to the screen is denied (and the "Bulk Upload" checkbox is enabled) on the security ...Why does a company level user encounter an Access Denied screen when trying to access a new employee record?
This feature is available on all PaySpace editions A company level user may be unable to view a new employee's record because they do not have access to the organisation unit that the employee is linked to. Navigate > Employee > Basic Information > ...Security | Maintaining Security Roles
Overview Once a Security Role has been added, you will need to specify the access required on screens and/or fields within the system. Edition This feature is available on all PaySpace editions. Navigation Navigate > Config > Security > Security ...Security | Adding a User Profile
Overview User Profiles are used to create and maintain company/business partner users on the payroll. User Profiles are also used to specify which employees a user can access on company and frequency level. When defining a User Profile, the relevant ...Why do employees receive an "Access denied | You have invalid security permissions to access the selected functionality" error when submitting a claim?
This feature is only available on the Premier and Master editions Employees will receive the below error if the ESS security role's permissions deny access to the Claims screen. Navigate > Config > Security > Security > Security Roles. Step 1: Select ...