Why does a company level user not have access to any Reports?

Why does a company level user not have access to any Reports?

This feature is available on all PaySpace editions

The security role to which the affected company level user is attached to, may not have permissions setup for Reports.

      Navigate > Config > Security > Security > Security Roles

Click on the pencil icon to edit the applicable security role.
 

Click on the Permissions tab and select the Reports menu branch.

      

Select the green checkmark for the reports that the Company Level User should have access to and click on Update.


 
Or, the company level user is attached to the correct security role but does not have access to the company or frequency for which the reports must be generated on.

Navigate > Config > Security > Security > User Profiles > Company & Frequency Access