Why do I receive an error when attempting to download the Live CSV File?

This feature is available on all Deel Local Payroll powered by payspace editions
To clear the below error, ensure that all runs associated with the submission period are in a closed state.
Navigate > Reports > Tax Certificate Run
Navigate > Payroll Cycle > Payslip Pay Dates > Closed
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This feature is available on all Deel Local Payroll powered by payspace editions The Live CSV file can be generated and downloaded from the Tax Certificate Run screen. Navigate > Reports > Tax Certificate Run Step 1: Select 'retrieve file and reports ...
Why is the Test or Live CSV File not available for download?
This feature is available on all Deel Local Payroll powered by payspace editions If the Test or Live CSV File is not available for download on the history grid after selecting the "Save and Retrieve" button, the delay could be due to a large number ...
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This feature is available on all Deel Local Payroll powered by payspace editions The Live CSV file can be generated and downloaded from the Tax Certificate Run screen. Navigate > Reports > Tax Certificate Run Complete the dropdown fields. What would ...
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Is the Live CSV file compatible with SARS eFiling?
This feature is available on all Deel Local Payroll powered by payspace editions No - the Live CSV file is not compatible with SARS eFiling. It is only compatible with e@syFile™ Employer.