Why do employees receive an "Access denied | You have invalid security permissions to access the selected functionality" error when submitting a claim?
This feature is only available on the Premier and Master editions
Employees will receive the below error if the ESS security role's permissions deny access to the Claims screen.
Navigate > Config > Security > Security > Security Roles.
Step 1: Select to edit the ESS security role by clicking on the pencil icon.
Step 2: Click on the Permissions tab and select the "Employee" menu branch.
Step 3: Click on the tick icon to grant access to the "Claims" and "Claims Widget" permissions.
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