Why are users prompted to reset their password every time they log in?
This feature is available on all PaySpace editions
If the "password expiry period" setting is enabled to indicate the password expiry period as 1, the user will be prompted to reset their password when logging in every day as the password expires every one day.
This setting will affect every company within the group.
Navigate > Configuration > Basic Settings > Company Settings > Basic Company Information > General
Related Articles
How can a user reset their password?
This feature is available on all PaySpace editions To reset a password, navigate to the login screen and select the "Reset password" and "Submit" buttons after inserting the user's email address. A link will be sent to the user's email address which ...
Why would a user not receive their password reset email?
This feature is available on all PaySpace editions A user may not be receiving their Password Reset email due to the below possible reasons: Verify if the affected user's email address has passed or failed the validation process. Navigate > Employee ...
Basic Company Information | Grouping Companies
About This article outlines the purpose of grouping companies in PaySpace. Edition This feature is available on all PaySpace editions. Navigation Path Navigate > Configuration > + Company Overview When a new company is created, the system ...
General | Adding a New Company
The system offers a predefined workflow path that guides users through the process of adding a new company. Step 1: To begin creating a new company, click on the "+ Company" button on the Company Search screen. This will open the Basic Company ...
How do I configure the system to allow user passwords to expire after a certain period?
This feature is available on all PaySpace editions By default, the system does not allow passwords to expire. The "password expiry period" setting can be activated by specifying a number of days before the next password change is required. Navigate > ...