Why are the selected payslips on the Compare Payslips screen not displaying?
This feature is available on the Premier and Master payroll edition.
The reason why an employee's selected payslips may not be displayed on the Compare Payslips screen, is because the effective date on their Pay Rates Details screen and their employment date on the Tax Profile screen are not the same.
The Compare Payslips search engine makes use of the effective date on the Pay Rate Details screen, therefore if it differs from the employment date on the Tax Profile screen, the Compare Payslips screen will only display payslips from the Pay Rate Details effective date to date, even though there are payslips in existence from the employee's engagement date (Tax Profile).
Navigate > Employee > Basic Information > Tax Profile
Navigate > Employee > Payroll Processing > Pay Rate Details
Navigate > Employee > Payroll Results > Compare Payslips
However, when the employee's employment and pay rate effective dates correspond with one another, the required data will display.
Navigate > Employee > Basic Information > Tax Profile
Navigate > Employee > Payroll Processing > Pay Rate Details
Note! This will not occur if an employee is linked to a new Pay Rate record. The Compare Payslips search engine will look at all the payslips within both record effective periods.
Navigate > Employee > Payroll Processing > Pay Rate Details
As a workaround, make use of the Component Variance report.
Navigate > Reports > Reports > Nextgen > Payroll