Why are the company's organisation units not visible on the Organisation Hierarchy Units screen?

Why are the company's organisation units not visible on the Organisation Hierarchy Units screen?

When the "Show org unit search option on org unit structure setup", company setting is enabled, the tree-view of the org units will not display. By default, the Organisation Hierarchy Units screen will display how many units are captured and allow the user search for organisation units per unit level.

       Navigate > Configuration > Human Resources > Organisation Structure > Organisation Hierarchy Units

      

The tree view of the entire company's organisation structure will display if you select the lowest unit level:

            

Disable the company setting, in order for a tree-view of the organisation structure to automatically display on the Organisation Hierarchy Units screen.

      Navigate > Configuration > Human Resources > Organisation Structure > Org and Position Settings > Position Settings

      

    • Related Articles

    • How do I enable the search option for organisation units on the Organisation Unit screen?

      When the "Show org unit search option on org unit structure setup", position setting is enabled, the tree-view of the org units will not display. By default, the Organisation Hierarchy Units screen will display how many units are captured and allow ...
    • Creating Organisation Hierarchy Units

      About Once the Organisation Hierarchy Levels have been defined, you can proceed to create the Organisation Hierarchy Units. An Organisation Hierarchy Unit is defined as a logical grouping within the company that will represent the hierarchical view ...
    • Creating Organisation Hierarchy Levels

      About The first step to create an Advanced Organisation Structure is to define the amount of levels that are present in the organisation hierarchy. The levels are created and defined on the Organisation Hierarchy Levels Screen. Edition This feature ...
    • How do I create an organisation unit?

      Once the levels have been defined, proceed to create the organisation units. An organisation unit refers to the logical grouping within the company that represents the tiered view once all the units have been created. The organisation units are ...
    • Overview of an Advanced Organisation Structure

      About The system provides for two types of Organisation Structures. When a company is registered, the system will default to the Basic Organisation Structure which consists of one organisation hierarchy level i.e. Company. Activating the Advanced ...