Why are employees' balances for the new leave type set to zero, despite being linked to their current leave scheme?
This applies to all PaySpace editions.
If a new leave type is created under an existing leave scheme in the middle of a cycle, it will pull through to the employees' Leave Balances screen, however, the balance will be zero (for instance, a Special leave type was added to the Standard Leave Scheme after its initial setup).
The new leave type's balance/accrual will only take effect once the new cycle begins.
Navigate > Configuration > Human Resources > Leave Administration > Leave Scheme Parameters
A leave adjustment may be processed to correct the employee's leave balance.
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