Why am I unable to download the Salary Payment file for a specific run?
The run needs to be in a "Closed " status in order to download the Salary Payment file.
Navigate > Payroll Cycle > Payslip Pay Dates
Retrieve the Salary Payment file for the month.
Navigate > Reports > Salary Payment Files
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How do I extract the Salary Payment file?
To generate the Salary Payment file, select the applicable format along with the other parameters and generate it for the relevant run. Important! The run for which the Salary Payment File is generated first has to be closed before the file is ...Why do I receive an Unpredictable Error on the Salary Payment Files screen?
To clear the error, ensure that the run for which the Salary Payment File is going to be generated is closed (e.g. March) and that the next period's run is open. Navigate > Payroll Cycle > Payslip Pay Dates > Closed Runs Navigate > Payroll Cycle > ...The Salary Payment File
About Once the payroll has been finalised and the run has closed, you can proceed to pay the employees by exporting a file from the Salary Payment File Screen. Based on the screen selections, the salary payment file will generate in the correct ...Company Payslip Pay Dates
About The Company Payslip Pay Dates are configured when the company is registered on the system. Based on the selections made during this process, the system will automatically create pay runs and indicate the start and end dates, a description, the ...How do I open a closed run?
Closed runs can be reopened throughout the month, but must be done so in sequential order. Edit the closed run and change its status from "Closed to "Open". Navigate > Payroll Cycle > Payslip Pay Dates > Closed Runs