Why is there a technical error on a payslip?

This feature is available on all Deel Local Payroll powered by payspace payroll editions

​

Multiple reasons that may result in a technical payslip error need to be investigated.

      

Contact support@payspace.com for further investigation.

      Related FAQ

            How do I troubleshoot a Technical Payslip error?

• Related Articles

• How do I troubleshoot a Technical Payslip error?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions Follow these steps to troubleshoot technical payslips errors: Step 1: Recalculate the Company Navigate > Config Step 2: Save the employee's Tax Profile to ...

• Will an employee's Basic Pay automatically be backdated if the effective date on their Pay Rate Details screen is prior to the current open run?

  This feature is available on all Deel Local Payroll powered by payspace editions No. The system will not automatically backdate an employee's Basic Pay, if the effective date captured on their Pay Rate Details screen prior to the current open run. ...

• How do I resolve the error "Effective date must be unique to each record" when uploading new employee Pay Rate details via the Bulk Actions screen?

  This feature is available on all PaySpace editions The below error will appear when adding a new employee pay rate record with the same effective date as a previous pay rate record. To avoid this error: Navigate > Bulk Actions Step 1: Check the ...

• How do I add new Pay Rate details for existing employees via the Bulk Actions screen?

  This feature is available on all Deel Local Payroll powered by payspace editions Navigate > Bulk Actions Step 1: Select the "Employee" Screen Type and the "Pay Rate Details" Action Type. Step 2: Download an empty Pay Rate Details template. Step 3: ...

• Will an employee's Basic Pay automatically be prorated if the effective date on their Pay Rate Details screen falls in the middle of a month?

  An employee's Basic Pay will not automatically be prorated if the effective date on their Pay Rate Details screen falls within the middle of a month. Navigate > Employee > Basic Information > Tax Profile > Employment Navigate > Employee > Payroll ...