What could be the reason for an employee's IRP5 to be blank when it is generated?

An employee's IRP5 may be blank when generated because they have no pay rate captured for the period. Ensure that at least one of the employee's pay rate records on the Pay Rate Details screen is within the period for which the IRP5 needs to be downloaded.

Note! This applies when the IRP5 is generated on company and employee (ESS) levels.

      Navigate > Employee > Payroll Processing > Pay Rate Details > History

      

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